Hero’s Journey hypnotherapy

Privacy Policy

Privacy Policy

Last Updated: [January 2026]

1. Overview

Hero’s Journey Hypnotherapy (ABN: [27 958 443 128]) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We only collect information that is reasonably necessary for our business functions. This may include:

  • Identity Data: Name, job title, or business name.

  • Contact Data: Email address, phone number, and postal address.

  • Financial Data: Payment details (processed securely via [e.g., Stripe/Xero]).

  • Technical Data: IP address and website usage data via cookies.

3. How We Collect Data

We collect information directly from you when you:

  • Inquire about our services via email or our website.

  • Engage us to provide professional services.

  • Sign up for our newsletter or marketing materials.

4. Use of Information

We use your data to:

  • Provide the services or information you requested.

  • Manage our business relationship (invoicing, support).

  • Comply with legal and regulatory obligations.

  • Marketing: We only send marketing communications if you have opted in. You can unsubscribe at any time.

5. Disclosure to Third Parties

We do not sell your data. We may disclose your information to:

  • Service providers (e.g., IT hosting, accounting software).

  • Professional advisers (lawyers or auditors) if required.

  • Overseas Disclosure: We use [e.g., Google Workspace/Microsoft 365], which may store data on servers located outside Australia. We take reasonable steps to ensure these providers comply with privacy standards.

6. Data Security

We take “reasonable steps” to protect your data from unauthorised access or loss. This includes using Multi-Factor Authentication (MFA), encrypted storage, and regular software updates. In the event of a “notifiable data breach,” we will inform you and the OAIC as required by law.

7. Your Rights (Access & Correction)

You have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct any inaccurate information.

  • Request Deletion: Under 2026 best practices, you may request the deletion of your data where it is no longer required for legal or contractual reasons.

8. Contact Us

If you have questions or a complaint regarding your privacy, please contact: Privacy Officer: Carl Smith] Email: Carl@herosjouneyhypnotherapy@gmail.com  Address: 8 52/54 Lewington Street Rockingham. 6168 WA